Make it easy for visitors to contact you instantly and you’ll naturally increase enquiries and conversions.
Why WhatsApp Works
People browsing your website — especially on mobile — prefer quick, low-effort ways to get in touch. A simple “Tap to WhatsApp” button removes friction and boosts the number of enquiries you receive.
Key benefits:
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Faster than filling out a contact form
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More personal and conversational
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Helps you convert warm visitors before they leave the site
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Ideal for small businesses with limited marketing budgets
Step-by-Step: How to Add WhatsApp to Your Website
1. Create a visual button or call-to-action
Use Canva to design a clean, branded image that stands out.
Examples:
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“Message us on WhatsApp”
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“Tap to Ask a Question”
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“Need help? Chat on WhatsApp”
2. Upload the image to your website
Place it:
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On your homepage
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In the footer (so it appears on every page)
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On key sales or enquiry pages
Make sure it scales correctly on mobile.
3. Add your WhatsApp link
Use the official WhatsApp click-to-chat format:
Remove the leading zero from your phone number.
Example format (not an actual number):
4. Add a pre-filled message (optional but helpful)
You can include a starting message, such as:
This helps visitors get started and saves time for both sides.
5. Position it where it drives the most enquiries
Good locations include:
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Product/service pages
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High-traffic blog posts
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Contact page
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After key content, when a visitor is warm and ready to reach out
6. Test everything
Before going live:
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Test the link on mobile and desktop
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Check that the image loads fast
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Make sure the link opens WhatsApp automatically
7. Track and measure results
Simple ways to monitor performance:
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Count weekly WhatsApp enquiries
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Ask new leads “How did you find us?”
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Compare WhatsApp enquiries to contact form enquiries
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Identify what pages drive the highest WhatsApp clicks
Quick Implementation Checklist
- Create a branded WhatsApp button in Canva
- Upload it to key pages on your website
- Add the correct
wa.melink - Add a pre-filled message (optional)
- Test on mobile and desktop
- Track weekly enquiries


