How to chat with someone at Facebook when you have a problem

How to speak to someone at FacebookHave you ever had a problem with your Facebook page or an ad campaign and you realise that it seems to be impossible to chat with anyone at Facebook about the problem? I often get asked by people in workshops whether it is possible to contact them and the answer is yes. They do however make it very difficult to find this option.

Here is a link to a Help section with live chat for businesses and I think it’s worth book marking this link as you might need it in the future

https://www.facebook.com/business/help?ref=fbb_ens

  1. When you click on the link, scroll down to the bottom of the page and look for the option that says “Find Answers or Contact Support”
  2. Then choose a category of help that you are looking for and at the bottom of that page there will be another button that says “Chat with a representative”

Hope this is useful if you ever have some problems with your Facebook business page.

Evan

 

(If you would like a Digital Marketing Plan for your business and ongoing guidance and advice from Evan on how to implement it see details here  https://themarketingcrowd.ie/1-1-ongoing-guidance/ }

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February 10, 2020